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Older People Struggle With Tech Problems And Anxiety | India News

NEW DELHI: Anjana Murali, 70, from Sarakki, South Bengaluru, was excited when her registration for a Covid-19 vaccine injection was accepted on the Co-Win portal on Monday. She showed up at the nearby health center of her choice in Jayanagar around noon Tuesday, only to find that the portal had assigned her to one in Bommanahalli, nearly 9 km away.
Anjana begged to be vaccinated at Jayanagar, but it was not. “I waited until 3:30 pm before going home. I got tired,” said Anjana, whose children live abroad.
Vijay Shenoy, in his 60s, said he couldn’t even register. He visited Jayanagar General Hospital in hopes of receiving the jab as a walk-in catcher, but was told prior registration was mandatory. “I was unable to register despite repeated attempts. On-site registration was not taking place, although the government had said yes,” said Shenoy, who is eager to swim again once he is vaccinated.
In Kolkata, older people leaving their homes for the first time in a year faced both the challenges of Co-Win and the fear of being exposed to the virus as they waited with hundreds of people for their turn to take a hit. . Those who visited select private hospitals were luckier.
Omprakash Kajaria, who was vaccinated at AMRI Mukundapur, was among dozens of people who had not registered on the portal. “So I decided to go to the hospital and ask for help. The authorities tried to register me online, but they couldn’t. Eventually, they manually registered my name and injected me,” he said.
At RG Kar State Medical College and Hospital, the verification process went like clockwork until the Co-Win portal crashed right after Lalit Mohan Chakraborty, 79, of Nagerbazar, the first recipient of the vaccine, received your vaccine. The vaccination officer was unable to enter the data into the portal even after repeated attempts.
Surya Shaw, a 65-year-old woman from Shyambazar, North Kolkata, had arrived at the hospital around noon. Two hours later, he was still waiting his turn, with several ahead in the queue.
In Mumbai, Akshay Modi managed to register his 56-year-old uncle after multiple attempts. At the time of registration, the portal did not request that any endorsement certificate be uploaded. But when he arrived at the vaccination center in Nesco Goregaon, the staff said that they could not upload the corresponding certificate because he first had to transfer it to a mobile phone or computer. Akshay was asked to reschedule, which he said would be a burden on his uncle, who suffers from mental illness, who has to be conditioned for days before he can leave the house. Officials later approved the registration after verifying the hard copy of a document confirming the mental condition of the recipient.
Many others were shocked when the closest vaccination site displayed on the Co-Win portal turned out to be beyond the city limits. Some of these sites were up to 50 km apart in other cities.
Jaipur resident and retired PWD official Mahendra Kumar Verma, 66, had successfully signed up for the portal on Monday, but his name was not on the recipient list when he arrived at Bani Park Satellite Hospital. “I thought my chance was gone, but the health officials searched me at the scene based on my details from Aadhaar. They gave me the vaccine,” he said.
In Chandigarh, the Co-Win database didn’t go live until 11 a.m., leaving doctors and healthcare workers scrambling to pacify the restless old men who had been waiting for this day for a long time. “I have been here since 9 in the morning. They gave me a token like many others who had not registered and were waiting for three hours before they told me to come next time,” said Veena Sambyal, a Sector 45 resident.
“We should not be disturbed in this way. We could have been informed that the portal was not working and that we were not made to wait unnecessarily for our turn. It feels uncomfortable to wait in hospitals for long hours at this age,” said an elderly resident of the Sector 44.
Nagpur resident Kaustubh Paunikar had a frustrating day trying to register her parents for a vaccine. Tejinder Singh Renu from the Vidarbha Taxpayers Association had the same experience. “My whole day was wasted,” he said.
Activist Shashank Gattewar said a blank page greeted him after the OTP entered,
In Lucknow, the Baijal family elders had to wait two hours to register at the civil hospital. Their anxiety disappeared only after they received their vaccinations. “We can finally breathe easy,” said Usha Baijal, a retired faculty member of a state university. “We had feared that there would be no vaccination when the portal did not accept our valid proof of identification. Fortunately, the problem was fixed in two hours.”
Neelakandan Pillai, a Thiruvananthapuram resident, who has comorbidities like asthma and was desperate to get vaccinated, missed a vaccine despite being registered. “My son had booked a place in the afternoon at the Nedumangad taluk office. When I got there, my details were verified in the Co-Win app and they gave me a token. Inside the vaccination room, they asked me for my mobile number and they re-verified it. on the app. But despite the confirmation, the staff there said he was not eligible for vaccination today because government employees were still getting their vaccinations, “he said.

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