In the midst of the pandemic, 56% of Indians believe that technology will increase their confidence to travel, according to a study
Amid the Covid-19 pandemic, more than 56 percent of Indian travelers believe that the technology will increase their confidence to travel in the next year, according to a report released Wednesday. A study by global travel technology company Amadeus found that technology plays a crucial role in supporting recovery amid the pandemic.
Forty percent of Indians said they want effective test, track and trace programs to contain infections. Mobile applications that provide notifications and alerts during travel emerged as the most attractive technology to increase the confidence of Indian travelers. The possibility of having boarding passes on their mobile phones would also avoid any physical or face-to-face contact.
The company collected data from more than 6,000 travelers in India, Singapore, France, Germany, the United Kingdom and the United States. Indian respondents said that access to technology that reduces human contact, queues and physical contact points was the critical factor in getting them to travel again. This was most important for baby boomers, where 73 percent of respondents cited it as their top concern compared to 28 percent of Generation Z. This was followed by ensuring sanitation, hygiene and safety measures in hotels and accommodations and the limitation of the number of passengers on flights.
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34 percent of Indian respondents said they want to minimize face-to-face or physical contact with others, 32 percent of them said they would want technology that reduces queues and congestion in public places, compared to 45 percent. cent in Singapore. 31 percent of Indians want to minimize the requirement for physical documents.
Cyril Tetaz, Executive Vice President, Amadeus Asia-Pacific Airlines said: “Beyond technology, collaboration between industry and governments will continue to be key to this recovery. We need to educate travelers with the correct information on safety and sanitation measures during the stages of their journey, despite recent research by the International Air Transport Association (IATA) on the extremely low rates of transmissions on board the aircraft due to cabin air filtering systems and other protective measures. “
On the other hand, AirAsia India conducted a study to identify ‘travel intention’ among Indian consumers who flew in the last 24 months to understand their travel purpose and preferences, before and after Covid. Data collected by the airline indicated that “while demand has slowly and steadily recovered after the Covid lockdown, it is encouraging to see optimism for travel over the next three months.” 50 percent of those surveyed said they definitely planned to travel within the next 3 months and another 36 percent indicated they were considering traveling.