Tokyo, May 16 (): Basic services on the Sony PlayStation Network and Qriocity services were switched on for users in North America, Europe, the Middle East, Australia and New Zealand for the first time in more than three weeks, but users in Asia face a longer wait for service to resume, reports IDG News service.
Sony pulled the plug on the two online services after discovering on April 19 that its data center in San Diego had been attacked. A subsequent computer forensics investigation into the hack revealed the massive theft of personal information including user names, e-mail addresses, login IDs and passwords.
The PlayStation Network is a platform for online gaming and a channel through which Sony sells games and other content to console and handheld owners. Qriocity is an online service for Sony’s networked consumer electronics products that offers music and video content.
” The first phase in the U.S. and Europe went well,” said Satoshi Fukuoka, a spokesman for Sony Computer Entertainment in Tokyo. “Users are able to access the service. There have been no major problems,” he said.
Sony also re-enabled the playback of already rented video, ” Music Unlimited ” online audio streaming, access to third-party services like Netflix and Hulu, PlayStation Home and friends features such as chat. Full service is expected to resume by the end of May in these markets.
Users in Asia, including Sony’s home market of Japan, are still waiting for service to be restored.
The company is consulting with regulatory authorities in each of the markets in which it operates before resuming service, said Fukuoka. Sony doesn’t formally need approval to restart the online services, but the company has decided to seek the understanding of regulators before it does so, said Fukuoka.
He offered no estimate on when service will return in Asia.