Washington, Feb 28 (ANI): Amazon has warned users of its Kindle app for iOS to refrain from updating to the latest version because of a glitch that wiped an existing customer’s entire library from the device.
After downloading the initial update, existing Kindle users were logged out of their accounts, and everything they had downloaded was deleted from their devices.
They also lost bookmarks and other settings, according to angry comments on iTunes, CNET reports.
Users then had to log back in to Kindle and redownload their books from the cloud. Some complained that they had to delete the app entirely and download it again.
However, Amazon had released another update by this afternoon that resolved the issue, the report said.
An Amazon spokeswoman said that the company had identified the issue with the app update that caused the app to become deregistered.
She noted that to register again, users had to enter their Amazon account e-mail address and password and all content would be available in the cloud. (ANI)